E-discovery and the law firm: Great expectations, poor accountability

http://ow.ly/7bpem

An article by Katey Wood posted on the website enterprisestrategygroup.com.

This article discusses the results of the recently reported ESG survey from 2011.  The author states, "How important is e-discovery in selecting a law firm?

In theory, it’s crucial. Of corporate counsel responding to ESG’s 2011 survey, 86% said managing eDiscovery was an important selection criteria for Outside Counsel to some degree – only 12% said it wasn’t. But in practice, this may be based more on trust than real accountability for efficiency or accuracy."

The article further states, "Most companies surveyed didn’t track eDiscovery spending at all. 60% of respondents didn’t track eDiscovery spending in 2010, compared to 100% of respondents who could report their outside counsel budget. Moreover, 67% of respondents didn’t track the accuracy or efficiency of document review – once again, the most expensive step of e-discovery."