http://ow.ly/76RXi
An article by John B. Farmer published on the Richmond Times-Dispatch and on the 2timesdispatch.com website.
This article discusses the desire to move to a "Cloud Computing" model and offers businesses some items to consider prior to making such a move.
The article provides some insight into various computing models that can be said to be "Cloud" models. In addition the author offers the following advice, "...here are a few issues that I recommend business owners keep an eye on when having their lawyers negotiate a cloud-services agreement:
- What is the minimally acceptable level of uptime functionality for your computing system, and when it will be down for scheduled maintenance?
- What support will you get for technical failures, and what about help-desk support for confused users?
- Data security and confidentiality terms must be carefully crafted, including (i) limiting the geographic locations where data may be stored, (ii) requiring the cloud provider to comply with data-security laws, and (iii) addressing who pays the cost of dealing with any data-security breaches.
- Make certain you have adequate legal rights to use the software in the cloud in the ways you may need to use it.
- You may later want or need to switch cloud providers or to take functions back in-house, so the contract needs to provide for how you can take your data (and perhaps your software) in a usable format as quickly as you need and without major obstacles."
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