What is BlackBerry Messenger?
BlackBerry Messenger is an instant messenger program for BlackBerry-to-BlackBerry communication utilizing your PIN code.
What is a PIN, and where do I find mine?
A PIN is an eight digit alpha-numeric sequence that is assigned to every BlackBerry device. You can find your PIN code by going to Options>Status>PIN. You can also find your PIN code by typing "mypin" into an email (no quotes). The BlackBerry will automatically insert your PIN code.
Where do I get BlackBerry Messenger?
BlackBerry Messenger is built into some of the newer devices. If your device does not come preloaded with BlackBerry Messenger, you can download it athttp://www.blackberry.com/messenger through Internet Explorer or your BlackBerry Browser. You cannot download it through FireFox Browser.
Do I need a data plan to use BlackBerry Messenger?Yes, BlackBerry Messenger sends pin messages through the BlackBerry servers. A BlackBerry internet plan is required to use this functionality.
Does BlackBerry Messenger cost money to use?No, BlackBerry Messenger is free to use. It simply uses data from your data plan. It does not use SMS.
How do I add a contact to BlackBerry Messenger?To add a contact, first open BlackBerry Messenger. Click the track wheel/track ball to bring up the menu and select add contact. When you click on add contact, you will be brought to your address book to select the contact you want to add. Simply click on the contact and select request. If you do not have the contact in your address book, scroll to the top of the list and highlight 'use once'. When you click the wheel, you will be able to request by PIN or by email. Select the appropriate one based on what information you possess. You will be offered the option to personalize the message sent to the recipient before your request is sent.
Are PIN messages private?The answer to this question is, it depends. If you are on a BlackBerry Enterprise Server (BES), you should assume none of your data is private as it all goes through the BES. If you are on a BIS, conversations are not stored on the device, so they should be relatively private. If you don't know if you are on a BIS or a BES
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